Supplier Inbox
Supplier mail notifications and privacy
New supplier mail notifies you on the bell and, if you choose, with a pop-up and a sound. Your supplier mail is stored encrypted and readable only by you, and it is not part of the organisation export.
New mail on the bell
When a new email from one of your suppliers reaches your inbox, you get a notification in the app. Further emails in the same conversation within the hour are added to it while it is unread. Many emails at once become one summary, such as 12 new supplier emails.
Past mail imported when you connect a mailbox, mail brought in by assigning a sender, and your own replies never notify.
The same switch also tells you when a reply you sent could not be delivered. It is never sent by email. You find it in Settings, then Notifications, in the Supplier mail group, as New supplier mail.
Pop-up and sound
On the same row, Pop-up while StockBold is open shows new supplier mail in the corner of the screen. Play a sound with the pop-up adds a short sound; the sound can be chosen only while the pop-up is on. The pop-up and the bell are separate: you can keep either one and turn the other off.
Several emails arriving together make one pop-up. Open takes you to the conversation, or Open inbox to the inbox. Mail that arrived while StockBold was closed does not pop up; you find it on the bell.
With StockBold open in several tabs, the pop-up comes once, in one of them. Your browser plays the sound only after you have clicked somewhere in StockBold.
Other supplier mail notifications
Supplier mail forwarding paused: Your plan no longer includes the supplier inbox, so forwarded mail is not imported.
StockBold can no longer read your mailbox: The connection needs you, in Settings, then Supplier mail.
A reply to a supplier could not be delivered: Open the conversation to see which recipient it did not reach.
Who can read your supplier mail
Your supplier mail is stored encrypted and can be read only by you. Colleagues cannot read it, the organisation owner included. StockBold staff signed in to your account to help you cannot read it either: the inbox shows This mail is private to the user.
Supplier mail is not included in the organisation data export, because each member's supplier inbox is their own. When a member leaves the organisation, or deletes their account, their supplier mail and mailbox connections are deleted from StockBold. Their own mailbox is not touched.