Team & Permissions
Notification settings
Choose which notifications reach you in StockBold and by email, from Settings, then Notifications: what each one covers, who receives it, the pop-up for new supplier mail, and the emails that are always sent.
StockBold notifies you in the app, on the bell in the top bar and on the Notifications page, and by email. You can choose which notifications reach you in Settings, then Notifications.
Choose your notifications
- Open Settings, then Notifications.
- Turn the In-app and Email switches for the notifications you want on or off.
The page groups notifications under Purchase orders, Payments, Shipments & stock, Supplier mail and Team & organization. Each notification has its own In-app and Email switch, and changes save straight away. New supplier mail has no email switch.
At the top, All notifications has one switch for every in-app notification and one for every email notification, so you can turn them all on or off at once. Each reads All on, All off or Some on.
What you can turn off
| Notification | Who receives it | Sent when |
|---|---|---|
| Approval needed | The default approver for the order; if none is set, the people who can approve it | Someone who cannot approve the order themselves submits it for approval. |
| Approved or sent back | The person who asked for the approval, or the order's creator if nobody did; for a deleted order, also its approver | The order is approved, it is reopened, someone else saves a change to it while it is waiting for approval, or someone deletes an approved order (the message says how many payments and invoices went with it). |
| Delivery overdue | The person assigned to the shipment and the person who created the order | An approved order passes its expected delivery date with goods still to deliver; again every 7 days while it stays late. |
| Payment assigned to you | The default payment assignee | An order is approved and needs paying. |
| Payment due soon or overdue | The payment's assignee and people with the Manage PO Financials permission, for the orders they can see | An unpaid instalment with a firm due date is due within 3 days (or the owner's setting), and once more if it becomes overdue. The amount is shown only to people allowed to see purchase prices. |
| Shipment assigned to you | The person the shipment is assigned to | Someone assigns a shipment to you, or an order is approved and you are the default person to receive its shipments. |
| Low stock | Everyone who can see the product, unless they muted it | Once a day, for products that have just become low on stock; again after 7 days (or the owner's setting) while still low. With automatic calculation off, a product is judged on its Manual Safety Stock Amount, and without one it is not covered. |
| New supplier mail | You, in the app only, if you have the View Supplier Mail permission | An email from one of your suppliers reaches your supplier inbox, or a reply you sent could not be delivered. Never sent by email. |
| Mentions | The person mentioned | Someone mentions you in a comment on a team reorder list. Comments are included in the Starter plan and above. |
| New member joined | Owners and people with the Add / Edit / Delete Users permission | Someone is added to the organisation, or accepts or declines an invitation. |
| Plan and usage warnings | Owners, and for API calls also the person who created the API key | 80% of the month's API calls, or of the month's AI assistant questions, have been used. At most once a month each. |
Supplier mail: the bell, the pop-up and the sound
The Supplier mail group appears only if you have the View Supplier Mail permission. Its New supplier mail row has an In-app switch for the bell and no email switch. It also has two switches underneath: Pop-up while StockBold is open and Play a sound with the pop-up.
The pop-up and the bell are independent: you can have either, both or neither. The sound plays only with the pop-up. While the pop-up is off, the sound switch is greyed out with Turn on Pop-up to choose a sound; it keeps its setting for when you turn the pop-up back on.
Several emails arriving together make one pop-up, not one each. Its Open button goes to the conversation, or Open inbox goes to the supplier inbox when the emails are from several suppliers. If you have StockBold open in several tabs, only one shows the pop-up and plays the sound.
Mail that arrived while StockBold was closed does not pop up later. It is waiting in your supplier inbox, and on the bell if that is on.
Who does not get notified
Some actions never notify the person who did them: approving, reopening or editing an order you asked to approve yourself, deleting an order yourself, mentioning yourself, and adding someone to the organisation.
Emails are written in the language set on your own account. Payment and approval notifications show the order's amount only to people allowed to see purchase prices; everyone else gets them without it.
Emails that are always sent
Some emails are part of using your account or organisation and cannot be turned off: password reset, email confirmation, invitations, being added to an organisation, ownership transfer, organisation deletion, a data export being ready, replies to your support tickets, and the trial ending or having ended.